Access Your Workspace

Accept an Invitation

1. Open the invitation sent to your email address by your workspace administrator.
2. Follow the invitation link and complete the account steps using that same email address.
3. Verify your email when prompted, then log in to open your workspace.

If You Cannot Get In

Check that you are using the email address that received the invitation. Check your spam folder if an invitation or verification email is missing.

If the invitation has expired, ask your workspace administrator to send a new one. Client users can contact their GENO lead auditor for help with access.

If you can log in but cannot see a workspace or a page, ask your administrator to check your membership and permissions. Creating another account will not grant access.